Platform re-architecture
A multimillion-dollar move from VMware to OpenStack, delivered without a customer-facing incident.
- Real-world performance
- 2-3x
- Customer density
- 2x
- Cost of goods sold
- -30%
Hard problems cross disciplines. So does our team.
Cygnus Strategy is a multidisciplinary consultancy for technology companies. We lead as fractional CTO, CPO, CISO, and COO, and we build: native and web apps, the platforms and data under them, and the AI agents that run in production. One team across every layer, from the electronics on the bench to the conversation in the boardroom.
Built and led at Cytracom, Drizly (acquired by Uber), Datto (acquired by Kaseya), Incredible Health, and SimpleHealth.
Seven layers a technology company runs on. Open any one to see how we work there.
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A team that has outgrown the structure it started with, a roadmap the board reads differently than engineering does, and an acquisition where nobody can price the technical risk. We sit on the side of the table that has to answer for it.
We take on org and hiring design, technical strategy and roadmap, financial planning, board and investor communication, and diligence on either side of a deal
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An enterprise deal parked on a security questionnaire, an audit nobody thought about until this quarter, and policies written for a binder nobody opens. We run security as a revenue function.
We take on program and policy design, audit readiness, customer security reviews, and the remediation roadmap behind them
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A roadmap that slips every quarter, a release nobody trusts until customers have used it for a week, and an app that only works on the demo phone. We build and ship our own native and web apps, and we run product the same way for you: small scope, real users early, and testing that catches the regression before a customer does.
We take on product strategy and management, native iOS, macOS and web development, QA and test automation, and the launch
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A drawer full of AI pilots that demo well and never ship, because nobody can say what happens when the model is wrong. We design the bounds first: what an agent may touch, what needs a person, and what happens when it fails. That is what makes shipping it defensible.
We take on deciding where AI belongs and where it does not, agent and multi-agent architecture for engineering, support and marketing, approval and escalation design, and the evaluations that prove it is working
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Six backends, six ways to call them, and a data stack nobody quite trusts. We consolidate what teams build against and turn the pipelines into something the business will actually make decisions on.
We take on API and contract architecture, data engineering and data science, build-versus-buy, vendor consolidation, and the team that runs it day to day
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A cloud bill growing faster than revenue, a licence renewal nobody wants to sign, and a migration that has been next quarter for a year. We move platforms without customer-visible downtime and size them to the workload they actually carry.
We take on migration strategy and execution, platform architecture, cost engineering, and the reliability practice around all three
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Capacity planned by guesswork, a network nobody has fully mapped, and an outage that traces back to one box nobody knew was load-bearing. We make the physical layer boring again, down to the failing board on the bench, which is the only state it should ever be in.
We take on capacity and hardware strategy, network design, electronics and hardware debugging, colocation and vendor decisions, and the operations team that runs it
AI does the volume. People own the judgment.
Every firm now calls itself AI-native. Here is what it means at Cygnus.
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We run our own business on agents
Multi-agent workflows write and test our software, run our marketing, and answer customer support across chat and voice. Each one is measured against evaluations before it ships.
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So we know where they fail
Operating agents every day is how we know what to automate, what needs a person, and how to tell when a model is wrong. That is the judgment we bring to your systems.
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Range decides what they work on
AI multiplies whatever expertise directs it. Ours spans electronics and data centers, cloud, software, data science, finance, QA, security, and the boardroom, so the work gets pointed at the problem that actually matters.
Measured Results
Four engagements, and the numbers that came out of them.
Zero-downtime cloud migration
A telecommunications product line moved off on-prem VMware onto Kubernetes, with call quality as the success metric.
- Call-quality CSAT
- +80%
- Poor-call reports
- -96%
- Customer downtime
- None
Recurring spend removed
Licensing and cloud spend treated as an engineering problem: replace the tool, right-size the platform, keep the capability.
- Data pipeline licensing
- -$50k/yr
- Code review tooling
- -$12k/yr
- Client AWS bills
- -50%+
Cost and quality at once
Owning DevOps, Data, QA, Security, and IT together meant savings came from several directions at once.
- AWS spend
- -25%
- QA cost
- -50%
- Test runtime
- -75%
Products We Build
Our own apps, built and run by the same team and the same practice we bring to client work.
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Callboard
Find, run and grow nets
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Pocket Shack
Ham radio nodes on the go
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Breakover
Inclinometer and G-force meter
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Small Hours
Baby log for the night shift
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Ground Truth
Wi-Fi and internet, diagnosed
How Engagements Work
Three ways to work together. The first call is thirty minutes and costs nothing.
Fractional executive
Ongoing, part-time, in the room
A standing seat as your CTO, CPO, CISO, or COO: architecture decisions, roadmap, hiring and org design, board and investor conversations. For companies that need the judgment of a senior executive without the full-time cost of one.
Assessment & due diligence
Fixed scope, written findings
A clear-eyed technical audit with a prioritized remediation roadmap: pre-acquisition diligence, post-acquisition integration, or an answer to the question of where your next P0 is going to come from. Delivered as a document your board can read.
Build with you, or for you
Hands on the keyboard
When the situation calls for implementation rather than advice, we go deep: native and web apps, platform migrations, cost reduction, compliance programs, and production AI agents, built with your engineers so the capability stays after we leave.
Who We Are
Cygnus Strategy is a multidisciplinary team led by Jonathan Roemer, a systems architect who has spent fifteen years building and running every layer above. The team covers software, infrastructure, security, finance, data science, QA, and hardware, and works as one group, so a problem that crosses disciplines stays with the same people. You work with the people doing the work, not an account manager with a delivery team behind them.
It is also why the advice stays current. We ship production systems every week, including our own products, so the advice comes from current practice.
We work best with growth-stage companies that have outgrown their first architecture and their first set of processes, and that need people who can hold product, infrastructure, security, and money in the same conversation.
What People Say
Jonathan is a rare technical leader with a warm, empathetic leadership style. He's able to accurately assess the security and operational efficiency of your team, product, and company, then lay down his assessment accompanied by a pragmatic set of recommendations. Even when his recommendations are going to be hard to achieve, his engaging leadership style will win over the stakeholders needed to get the work done.
What sets Jonathan apart is not just his technical prowess but also his exceptional interpersonal skills. He fosters an environment of trust and open communication. One of his most impressive qualities is his knack for gaining buy-in and influence. He has a natural ability to articulate the importance of security measures to both technical and non-technical stakeholders.
Jonathan brings a vibrant energy to the IT world, as well as an exceptional skillset. His suggestions and insights into our processes and internal products helped pave the way to not only reduce risks in Security but also streamline execution for some of the company's most critical structural components. Jonathan brings bright ideas to the table and is ready to waste no time implementing them.
Before You Ask
The questions that come up on most first calls.
- Can one team really cover all of this?
- Not all at once, and not at equal depth. A given engagement usually lives in two or three layers. The range matters because problems rarely stay inside one, and you do not get handed off at the boundary when they move.
- Are you an app studio?
- We build and run our own apps, and we build software for clients. Most engagements, though, start with a problem: a stalled migration, an audit, an AI system nobody trusts yet. Building is one of the ways we solve it.
- What happens when the engagement ends?
- We build with your engineers rather than around them. Where we have implemented something, you keep the documentation and the people who can run it. The goal is that you stop needing us.
- Will you sign an NDA?
- Before any sensitive discussion. We have written and enforced SOC 2 and HIPAA programs at multiple companies and hold ourselves to the standard we recommend. The full information security policy is available on request.
- Remote or onsite?
- Based in the Dallas-Fort Worth Metroplex, remote by default, and onsite when the situation calls for it.
Confidentiality
Having written and enforced SOC 2 and HIPAA policies at multiple organizations, we hold ourselves to the standard we recommend.
- Data protection aligned with NIST recommendations
- NDAs executed before any sensitive discussion
- Full information security policy available on request
Ready to Talk?
Bring the problem you have been putting off. Thirty minutes, no pitch, and a straight answer about whether we are the right help.
Book a 30-minute callPrefer email? win@cygnusstrategy.com