Privacy Policy
This policy explains how Cygnus Strategy LLC ("we," "us") handles information in the apps we publish (each an "App").
The short version
- Most of our Apps don't collect your personal data. They have no accounts with us and no servers of ours that receive your data. None of our Apps has advertising or analytics or tracking SDKs.
- Your data stays on your device, or in your own iCloud account where an App offers sync. The exception is an App built around an account with us, where people share data such as a net's log; its section says exactly what we hold and why, and you can delete it in the App.
- We never sell or share your data, and we don't track you across other companies' apps or websites.
- Some features talk to services you choose to use, such as Apple's App Store, iCloud and Weather service, or a network an App connects to. Those services handle that data under their own privacy policies.
What each App does with data
Each App has its own section listing exactly what it uses, what for, and where it goes. In an App, that section is shown below this policy. All of them are published at cygnusstrategy.com/legal/privacy.
Purchases
In-app purchases and subscriptions are processed by Apple. We receive no payment information. The App receives only a signed record of which products your Apple Account owns, so it can unlock paid features. Where a paid plan belongs to an account with us, we also record which plan that account has and its renewal dates; that App's section says so.
Diagnostics
If you choose to share analytics with app developers in your device's settings, Apple may provide us with aggregated, anonymous crash reports and usage statistics. These help us fix bugs and don't identify you.
The Apps also use Apple's MetricKit to receive crash and performance reports on your device. These reports stay on your device unless you choose to send one to us from the App's diagnostics screen. You can turn this off at any time in Settings ▸ Privacy & Security ▸ Analytics & Improvements.
Permissions
The Apps ask for permissions only when a feature needs them, and work without the ones you decline (with those features unavailable). Each App's section lists the permissions it asks for and why. You can change permissions anytime in your device's Settings.
Children
The Apps aren't directed to children under 13, and we don't knowingly collect personal information from anyone, including children.
Launch waitlists on our websites
Our apps' websites let you ask to be told when an App launches. If you do, we store your email address, the App you asked about and when you asked, in a Cloudflare database. We use it only to send you one email when that App launches, and we delete that App's list after sending it. We never use it for anything else and never share it. To be removed sooner, email support@cygnusstrategy.com.
Keeping and deleting your data
Where your data is on your device, you control it: deleting an App removes its data from that device. Where an App has an account with us, you can delete the account and what it holds in the App, as its section explains. Data an App syncs to your iCloud account can be managed or removed in your device's iCloud settings. Exports you have sent elsewhere are under your control.
Your rights
Depending on where you live (for example, under the GDPR or California law), you may have rights to access, correct or delete personal data a company holds about you. Apart from a launch waitlist you've joined and an account you've created in an App that has one, we don't hold personal data about you. If you have a question or request, contact us and we'll help.
Security
Data stays on your device and in your iCloud account, protected by your device's security and Apple's. Account data an App keeps with us is encrypted in transit and stored with our database provider, with access limited to what each person may see. Sign-in credentials an App needs are stored in the device Keychain.
Changes
If we change this policy, we'll post the new version with a new effective date and, for material changes, let you know in the App.
Contact
Cygnus Strategy LLC
support@cygnusstrategy.com
Breakover: your data
| Data | Used for | Where it goes |
|---|---|---|
| Location (GPS) | Speed, heading, altitude, coordinates, trip statistics, and, if you turn it on, GPS track recording | Stays on your device |
| Motion and barometer sensors | Pitch, roll, G-force and altitude change | Processed on your device; not stored except as trip maximums and optional track recordings |
| Vehicle profiles, calibration and settings | Making the App work your way | Stored on your device |
| GPS track recordings (off by default) | Trip history and exports you create | Stored on your device until you delete them. Shared only if you export and send them yourself |
Spoken alerts use Apple's on-device speech. CarPlay displays the same on-device data on your car's screen.
Permissions Breakover asks for:
- Location: position, speed, heading and tracks.
- Motion & Fitness: the inclinometer and G-force meter.
Callboard: your data
Callboard is the one App of ours with an account on our servers, because nets are run together: a net's log, its listing and a club's roster are shared by the people who use them. Your account is stored with our database provider, Supabase (in the United States). We use it only to run Callboard, never for advertising, and we never sell or share it.
| Data | Used for | Where it goes |
|---|---|---|
| Email address | Signing in with an emailed link (there's no password) | Stored with your account. Used only to send sign-in links and, if a callsign you claim needs checking, to reply to you. Seen by no one else except Callboard's administrators, for support |
| Callsigns and optional name | How you appear on nets, logs and club rosters | Shown with your check-ins, the nets you run and the clubs you belong to, to anyone who can see them, as amateur radio practice expects. Up to five callsigns per account |
| Net listings, scripts, sessions and check-ins | Finding, proposing and running nets | Stored with your account. Listings, live views and session logs are public, as the App shows them |
| Logbook contacts | Your own logbook | Private to you |
| Club rosters, dues and renewal dates | Running a club | Visible to that club's officers and members, as the App shows them |
| Reports and blocks | Keeping listings and nets civil | Reports are seen only by Callboard's administrators. The stations you block are private to you |
| Purchases | Callboard Pro | In the App, Apple processes the payment; we record the subscription's transaction ID, product and renewal dates on your account, so Pro works wherever you sign in. On callboard.club, our reseller Paddle processes the payment and tells us the plan and its dates. We never see card or bank details |
| Connected assistants (optional) | Letting an assistant such as Claude or ChatGPT find nets or log for you | Only what you allow when you connect it. What the assistant sees is also handled by its provider under its own policy. Settings lists every connection; disconnect any time |
| Settings | Your preferences | Stored on your device |
The Listener turns what it hears on the net into callsigns. It uses Apple's speech recognition on your device: the audio and the words it hears never leave your device. Only the callsigns it recognizes are sent, as suggestions for net control to accept.
Station names and locations shown in Callboard come from the FCC's public license database, not from you or your device. Callboard doesn't use your location.
Sample data mode (Settings ▸ Developer, in test builds) keeps everything on your device.
No tracking or analytics: Callboard has no advertising and no analytics or tracking tools. The App is signed in to our servers only while you use it.
Deleting and downloading your data: Settings ▸ Privacy ▸ Delete Account (in the App or on callboard.club) deletes your account, email address and callsigns. Nets you owned pass to their co-owners or club officers, or are archived. Check-ins already in other people's net logs stay in those logs under your callsign, as a record of who was on the air. Settings on callboard.club downloads a copy of everything your account holds.
Permissions Callboard asks for:
- Microphone and speech recognition: only for the Listener, while it's on.
Ground Truth: your data
| Data | Used for | Where it goes |
|---|---|---|
| Camera and LiDAR scans of your rooms | Drawing the floor plan and tracking where you are during a survey | Processed on your device. The floor plan and 3D model are stored on your device, or in your iCloud Drive if you use it |
| Photos you add as notes, and walkthrough videos you record | Remembering what's where | Stored with the survey. Videos are saved to your photo library only when you ask |
| Network measurements: latency, loss, jitter, speed, DNS and web response times, and network checks such as NAT type, IPv6 and packet size | The Wi-Fi map, the diagnosis and its findings | Stored with the survey or, on a Mac, in the monitor's history. To measure, the App sends test traffic to your router, to your modem, to a Mac running Ground Truth on your network, to Cloudflare (1.1.1.1, speed.cloudflare.com, www.cloudflare.com and stun.cloudflare.com), to Google (stun.l.google.com, to see how your router translates addresses), to Apple (a connectivity-check page, and on a Mac, Apple's own networkQuality test), and along the route to the internet (traceroute). This traffic carries no information about you, though like any connection these services see your internet address |
| DNS test lookups | Timing your DNS | Random, made-up names under our domain (probe.cygnusstrategy.com). They contain nothing about you; the DNS service answering them sees the address of the resolver your network uses |
| Cellular tests, if you turn them on | Comparing Wi-Fi with cellular and confirming outages | The same tests over your cellular connection, within the data limit you set. The cellular type (such as 5G) is read on your device and stored with your results |
| Wi-Fi network name and access point (BSSID); signal, noise and channel on a Mac | Showing which access point served each spot, and when you switch networks | Stored with your measurements on your device |
| Location (GPS) at the start of a survey | Recognizing which home or building you're at | Stored with the survey on your device; removed from anything you export |
| Compass heading and barometer | Pointing the plan north and noticing floor changes | Used on your device; only the plan's north direction is stored |
| Mac monitor history: outages, timings and speed tests | Spotting problems over days, including evening slowdowns and router restarts | Stored on that Mac. Detailed readings are kept for 90 days, then summarized. Time on other networks or behind a VPN is set aside, not graded |
| Cable modem readings, and the modem login if you enter one | Checking your line's signal levels and errors | Read from your own modem on your home network. A login you enter is kept in your Mac's Keychain and sent only to the modem |
| Provider case: your provider, plan, account number and address if you add them, contact notes and reminders | Drafting messages to your internet provider and tracking your case | Stored on your device. Your account number and address never sync to iCloud, and they're left out of drafted messages and the evidence pack unless you include them. Messages and evidence leave your device only when you copy or send them yourself |
| Crash and performance reports from Apple (MetricKit) | Fixing problems | Kept on your device. Shared only if you choose to send a diagnostics report |
| Purchases | Ground Truth Pro | Handled by Apple. We see no payment details |
Ground Truth has no accounts and no servers of ours that receive your surveys, measurements or provider case. It has no analytics, advertising or tracking. Your data leaves your device only when you export or share it yourself, or through your own iCloud Drive if you use it.
Permissions Ground Truth asks for:
- Camera: scanning the floor plan and photo notes, processed on your device.
- Location: required by Apple to see which Wi-Fi network and access point you're on; also recognizes the site.
- Local Network: testing your router, your modem and a Mac running Ground Truth.
- Motion & Fitness (optional): the barometer, to notice when you change floors.
- Microphone (optional): only if a walkthrough recording asks for it; no audio is recorded.
- Photos (optional): saving walkthrough videos you record.
- Notifications (optional): reminders you set to follow up with your provider.
- On a Mac (optional): starting the monitor when you log in.
Pocket Shack: your data
| Data | Used for | Where it goes |
|---|---|---|
| AllStarLink username and password | Signing in to the AllStarLink network | Stored in your device's Keychain (synced by iCloud Keychain if you use it). Sent only to AllStarLink's sign-in service: never to us, and never to the node you connect to. Signing out removes it from all your devices |
| A random ID for this installation | Identifying this device to AllStarLink when you sign in | Kept in this device's Keychain only, and sent only to AllStarLink with your sign-in |
| Your voice, while you transmit | Talking on the node you connect to | Sent only to that node over AllStarLink's IAX2 protocol, which is not encrypted. Everyone on that node and any linked nodes hears it. Pocket Shack doesn't record it |
| Your callsign and network address | Connecting to nodes | Visible to the node operator and, as amateur radio practice requires, to other stations |
| Node directory, live status and active nodes | Finding and showing nodes | Downloaded from AllStarLink; nothing about you is sent beyond a normal web request |
| Callsigns you look up | Showing who a station is | Only when you tap a callsign: the callsign is sent to the public licensing databases HamDB and Callook, and to QRZ if you've added your QRZ account |
| QRZ username and password (optional) | Callsign details from your own QRZ subscription | Stored in your device's Keychain (synced by iCloud Keychain if you use it). Sent only to QRZ. Removing it in Settings deletes it |
| Favorites, recent connections, and your own names and notes for nodes | Your lists on all your devices | Synced through your private iCloud database (CloudKit), which we can't access. Deleting them in the App removes them from iCloud |
| Settings | Keeping your preferences | Stored on your device; a few sync through iCloud key-value storage |
| Location (optional) | Showing nearby nodes on the map and in CarPlay | Used on your device only; never stored or sent anywhere |
The microphone is used only while you are transmitting and for the optional microphone test in Settings. On iPhone, a connection appears as a call or a Push to Talk channel, so it shows in your phone's Recents.
Permissions Pocket Shack asks for:
- Microphone: only while you are transmitting, or testing your microphone.
- Location (optional): nearby nodes on the map, on your device only.
Small Hours: your data
| Data | Used for | Where it goes |
|---|---|---|
| Logs: feeds, pumping, diapers, medications, temperatures and notes | Your timeline, counts and reports | Stored on your device. If you use iCloud, synced to the household in the iCloud account of whoever started it. Names, notes, medications and doses, amounts and temperatures are end-to-end encrypted there, so neither we nor Apple can read them. Dates and times are not |
| Children's first names | Keeping each child's logs apart | Same as logs, end-to-end encrypted |
| Your first name, and the names of people in your household | Showing who logged what | Same as logs. Names of people you invite come from their iCloud accounts |
| Household members | Sharing the logs | Only people the household's owner invites can see or change its logs. The owner can remove anyone, and anyone can leave; the logs stay with the owner and are removed from the phone of whoever leaves |
| Settings such as side names, units and appearance | Making the App work your way | Shared settings are synced with the household; the rest stay on your device |
| Apple Watch | Logging from your wrist | Your iPhone and Apple Watch exchange logs directly; nothing goes through a server |
| Exports (PDF, CSV, JSON) | Reports and backups you choose to make | Made on your device. Shared only if you send them yourself |
Deleted logs go to Recently Deleted, where you can restore them for 30 days; after that they are removed for good.
Small Hours has no accounts with us and no servers of ours. The information it holds is about your child, and it stays with you and the people you invite.
Permissions Small Hours asks for: none. Sharing uses the iCloud account you're already signed in to.